A2P monetization specialist with over a decade in global telecommunications — now building AI-powered tools for fraud detection, revenue protection, and operational automation. FCDX Champion at Infobip, shipping live AI solutions using Claude Code across Voice and SMS Firewall operations in Southeast Asia, the Middle East, Africa, and the Caribbean.
Drive A2P SMS monetization for mobile network operators across Southeast Asia and beyond, leveraging in-depth knowledge of SMS and Voice firewall technologies. Identify and close grey route leakage, enhance firewall product performance, and build direct working relationships with MNOs and aggregators. Analyze international SMS traffic patterns to surface monetization opportunities and deliver measurable revenue growth.
Led senior-level operations across Telin's messaging, voice, and digital service platforms — spanning A2P SMS, VoIP, CDN, Layer 3 & 7 security, Data Center Colocation, and international roaming. Served as the primary technical escalation point, ensuring platform stability and SLA compliance across interconnected services and global partners.
Managed complex cross-service troubleshooting covering CDN, Cyber Security, IPX/GRX Roaming, Neutrafix, SMS, Voice, and Data Center operations. Combined on-site technical response with remote coordination to resolve infrastructure issues within SLA, while bridging communication between global partners and internal teams.
Handled technical fault resolution for enterprise B2B connectivity services including IP Transit, Layer 3 & 7 security, and CDN. Coordinated with global and local partners to maintain network peering routes and ensure continuous, reliable service for business clients.
Monitored the health of Telin's full technical service stack using Cacti, looking glass tools, and alarm systems. Played a critical role in early incident detection, triaging whether issues required direct resolution or team escalation — minimizing service disruption and response time.
Managed ongoing communication with global telecom partners, coordinated local technical resources for on-site issues, and tracked fault resolution progress end-to-end within defined SLA frameworks. Acted as the key interface between customers and internal engineering teams.
Managed the full lifecycle of digital advertising campaigns, from briefing through launch. Coordinated across campaign, sales, and C-level stakeholders to align on objectives, timelines, and delivery, ensuring campaigns went live on schedule and within agreed parameters.
Standalone tool that analyzes voice traffic data to automatically detect fraudulent prefix patterns and generate blocking recommendations. Validated across multiple operator deployments. Includes startup automation script for scheduled runs.
AI-assisted spam classification and blocking rule generator for SMS Bypass Detection (SBDX). Analyzes sender patterns, traffic anomalies, and content signals to produce automated blocking recommendations — reducing reliance on manual analyst review.
Dynamic monthly program dashboard that auto-populates from Confluence and JIRA data — tracking deployments, activity timelines, achievements, product improvements, and team metrics. Replaced manual PowerPoint reporting for the FCDX Champions team.
PingOcean's Excel export is broken — only PDF works, leaving analysts with unusable raw output. This tool parses both PDF and Excel PingOcean penetration test reports, reconstructs the data, auto-generates Gatekeeper-ready IDP prefix blocking rules (configurable 4–8 digit length), and renders 4 visual charts: Brands Penetrated, Voice Leakage Source Countries, OTT Channels, and Test Results Distribution. 100% client-side, zero installation.
This entire site was vibe-coded using Claude Code — designed, built, and iterated through natural language prompts without writing a single line of code manually. A live demonstration of what an AI-augmented specialist can ship independently.
Selected as FCDX Champion for Q4 2025 and Q1 2026. Beyond product advocacy, built and deployed four AI-powered tools using Claude Code into live operations: a Voice Prefix Leakage Detector (live on Teletalk & Smart Cambodia), an SMS Spam Classifier & Blocking Rule Generator (SBDX Override), a PingOcean Penetration Test Converter (83% time reduction), and an automated monthly reporting dashboard. Drove internal AI adoption from zero to documented enterprise workflows within 7 weeks — 37 hours logged, 45 Confluence artifacts created.
Delivering traffic monitoring, grey route leakage prevention, and strategic firewall implementation to maximize SMS revenue protection for one of Indonesia's largest MNOs.
Providing ongoing SMS firewall expertise including traffic monitoring, leakage prevention, and strategic implementation to enhance firewall efficiency and protect A2P revenue streams.
Supporting Smart Cambodia's SMS firewall operations with proactive traffic analysis, leakage detection, and firewall optimization strategies to drive sustainable monetization.
Advising on SMS firewall strategy, traffic leakage prevention, and revenue protection initiatives to strengthen Teletalk's A2P monetization position in the Bangladeshi market.
Implemented targeted SMS firewall improvements and leakage prevention strategies to boost Banglalink's A2P revenue efficiency during a focused engagement period.
Delivered end-to-end SMS firewall consulting including traffic monitoring frameworks and leakage mitigation strategies, enhancing revenue protection for Taiwan Star's A2P business.
Drove SMS firewall optimization and grey route leakage reduction for MPT, one of Myanmar's leading operators, supporting measurable improvement in A2P revenue capture.
Managed Telkomsel's international voice roaming, A2P messaging, and SMS firewall operations — coordinating with partners, maintaining service quality, and implementing traffic protection strategies at scale.
Operated and maintained CDN partnerships with major global providers, handling day-to-day technical coordination, issue escalation, and service performance optimization to ensure seamless content delivery across Telin's infrastructure.
Ensured stable and reliable internet connectivity for Telkom's enterprise B2B customers by overseeing peering integration, coordinating with local providers, and maintaining consistent service delivery standards.
Delivered SMS firewall strategy and A2P monetization support for Korek Telecom, the fastest-growing mobile operator in Iraq with nationwide coverage serving 32 million+ inhabitants. Focused on traffic monitoring, grey route elimination, and sustained revenue protection in a complex, high-stakes market.
via InfobipProvided SMS firewall expertise to Smart Communications, the Philippines' largest mobile operator with over 59 million subscribers and 5G network coverage spanning 96% of the country. Implemented leakage prevention strategies and firewall optimizations to protect A2P revenue at national scale.
Supported Digicel's SMS firewall operations across the Caribbean, where the operator serves 14 million+ customers in 25 markets spanning Jamaica, Haiti, Trinidad, and beyond. Delivered traffic monitoring and grey route mitigation strategies tailored to a multi-market, multi-country operational environment.
Partnered with Ethio Telecom, the largest mobile operator in Africa with 83 million subscribers and a dominant 93% market share in Ethiopia. Applied SMS firewall best practices and revenue protection frameworks to one of the continent's most significant telecom engagements.
Open to new opportunities, collaborations, and conversations about telecom, A2P monetization, and network engineering.